Sales Support Specialist

Support the Sales team by managing sales documentation, data validation, customer requests, and reporting. This role requires strong organizational skills, excellent customer service, and advanced Microsoft Excel proficiency, including VLOOKUPs, Pivot Tables, and linking data to PowerPoint.

Responsibilities

Partners with the Sales organization and is responsible for assisting in supporting Sales Team needs; Data entry and validation; Conducts security assessment – works with our customers; Complete deal paperwork including sales quotes and orders; Completes assigned Zendesk tickets within 1 business day; Prepares quarterly reviews; Supports all other team member tasks and other duties as assigned

Requirements

Excellent customer relation skills; Strong self-motivation; Independent and hard working; Strong time management & organization skill; Intermediate computer knowledge in MS Office (Microsoft Word, Excel, PowerPoint, Outlook); Experience with Excel necessary - specifically VLOOKUP and pivot tables, and extracting or linking data to PowerPoint; Advanced Microsoft Excel proficiency; Strong organizational skills; Excellent customer service

Nice to have

Background in customer service or sales

Benefits

Competitive compensation and benefits package; HMO Day 1 + FREE dependent coverage; Allowances; Attendance bonus; Paid time offs; Company-provided work setup (laptop, monitor, accessories); Training, career growth, and global exposure; Collaborative and supportive team culture