SAP SD consultant for Application support and Maintenance

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 28,200+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Roles & Responsibilities

As a SD consultant for support and maintenance topic, ensure Incidents, Service requests and Problem tickets are resolved within the KPI’s and to the customer satisfaction with Quality resolutions.

Required skills

Desired Skills : SAP certification in Sales and Distribution, S/4 Hana, ITIL certification

General

- Excellent problem-solving, consulting and decision-making skills.
- Handling incident, problem tickets, service and change request in SAP SD.
- Mentoring, guiding, supporting and directing associates.
- Good communication and interpersonal skills.

-Should be able to work independently with minimal supervision

Requirements

Domain expertise in Sales and Distribution; Should have thorough knowledge on Sales Order Management.; Output Management - through EDI, FILE transfer, Mail, PDF forms. Scripts, Smart forms.; Very Good Knowledge in Idoc processing, Error handling and IDOC mapping knowledge; Very Good experience in Job setups, process and Job error analysis; Strong experience in Delivery , Shipments, Picking , packing , WM interface topics,; Pricing: Configuration, error analysis.; Credit Management, Availability check, Revenue recognition, Credit/Debit Memo; Processing, Sales Returns, Free of charge delivery, Intercompany, STO, Billing; Handling incident, service requests and problem tickets in SAP SD. Ability to do configuration, master data changes, end-to-end process flow; Abap Debugging skills, SO10 text maintenance is preferred; Very good knowledge in LSMW.; Cross module : CS,MM,FICO, PP,APO, GTS knowledge is an added advantage; B.Sc/BE/BTECH/MBA; 4-6 years in SAP SD consulting