SEIU Patient Unit Secretary

Provides clerical, receptionist and customer service on patient care units while maintaining confidentiality.

Responsibilities

Provides clerical, receptionist and customer service on patient care units while maintaining confidentiality; Transcription of patient care orders; Schedules tests and procedures with other departments; Completes and processes requisitions for tests, procedures and equipment; Obtains patient care equipment and/or supplies as requested by nurses and/or physicians; Notifies department of equipment in need of repair; Participates in patient admissions, discharges and transfers; Updates patient care forms; Greets and receives visitors and staff; Provides courteous and accurate telephone coverage; Takes and delivers messages; Triages problems to appropriate person or department; Maintains record of patient location when off unit; Communicates and works effectively with other departments; Follows directions of nurses, physicians and other authorized personnel during emergencies; Orders supplies/forms; Maintains clean and orderly work environment; Provides assistance on other units as necessary; Assists with patient transport as needed

Requirements

High school education; 1 year of clerical experience; demonstrated legible writing and verbal communication skills; or equivalent combination of education and experience

Nice to have

Knowledge of medical terminology; basic computer skills