Senior Cyber Security Consultant - Saudi Arabia

We’re looking for an experienced cybersecurity professional with a number of years experience across the entire customer lifecycle - from pre-sales to post-sales and professional services - to join our growing Customer Success team as a Senior Cyber Security Consultant based in Saudi Arabia, covering the METNA region. In this role, you will be the consistent value champion for Immersive from pre-sale to list sale. You will partner with our Enterprise Sales team as you conduct POVs with new & existing customers to secure the technical win, build relationships with key customers to drive business outcomes. You will be the key contact within our strategic accounts, driving platform adoption to the latest features to maximize the value of the Immersive One Platform, and executing a programmatic approach to Cyber Workforce Resilience. Unlike traditional consultancy, which would be transactional, such as working on a single project to completion and then leaving, in this role you are embedded and dedicated to the customer for the duration of the contract.

Responsibilities

Identify and help define prospective customers’ technical requirements / use-cases to align Immersive Lab’s technical and business value proposition; Engage C-level executives, technical cyber security professionals, and major lines of business through delivering in-depth solution demonstrations and managing proof-of-concepts; Act as a security advisor throughout the technical sales cycle by building cyber skills programs, facilitating crisis simulations, and measuring organizational risk; Partner with key customers to understand and help achieve their business objectives, cybersecurity initiatives, and desired outcomes; Establish strategies and roadmaps to drive cyber workforce resilience through a programmatic approach; Deliver routine Executive Business Reviews; Leverage cybersecurity knowledge to recommend appropriate improvements to current programs and suggest new programs; Drive adoption to maximize the value of the Immersive Labs Platform; Immerse into cyber security community to remain informed of evolving threats, trends, and new technologies; Collaborate with product, content, and engineering teams to serve as the voice of the customer and influence product innovation; Support customers in operationalizing and incorporating Immersive One into their cybersecurity programs sustainably; Function as an escalation point and primary liaison between sales, product leadership and client accounts; Assist in delivering Executive Business Reviews with the Customer Success Manager

Requirements

5+ years work experience in an information security practitioner or solution consulting role as well as time spent working in a pre-sales capacity; Extensive experience in client facing roles - you will have consulted and presented to both C-level execs and technical stakeholders; Proficiency in IT fundamentals (computer hardware/software, databases, networking, security, and software development); Authoritative knowledge of information security concepts, domains, compliances, and standards; Engaging speaker able to articulate value and discuss technical concepts in a jargon free manner; Hands-on experience with Windows & Linux operating systems, security tools (IDS, firewalls, anti-malware, SIEM), public cloud environments, etc; Experience leading technical presentations for both technical and non-technical audiences across all levels

Nice to have

Experience within Customer Success would be highly desirable; Industry qualifications such as CISSP would be desirable but not essential to this role

Benefits

Additional benefits allowance to use towards chosen pension, healthcare and housing; Time off, flexible and remote working including 25 days annual leave + 2 volunteering days and birthday half day; Enhanced parental leave, mindfulness groups, critical illness cover; Career and learning development through the platform and ‘Learn Anything’ fund; Share options, sales incentives and Recognition & Rewards; Informal or formal flexible working options such as flexible start and finish times, reduced hours, job share, remote working; Monthly socials and sports clubs; Remote position with bi-annual EMEA HQ meetups and regular in-person meetings in region