Senior Manager, Pre-Sales Consultants

The Senior Manager, Pre-Sales (US FS Team) shapes regional and segment strategy, scales pre-sales operations, and leads a team comprising both Team Leads and Individual Contributors. This is a senior leadership role with responsibility for the operational rhythm, performance outcomes, and long-term scalability of the US Financial Services Pre-Sales function. Where a Manager owns direct team execution, the Senior Manager sets the vision, builds the systems, and ensures the entire function operates at a high and consistent standard - including through layers of management. The Senior Manager is a trusted thought partner to senior sales leadership and a proactive force in driving cross-functional alignment across the business.

Responsibilities

Shape regional and segment strategy for the US Financial Services Pre-Sales function, owning the operating rhythm, key metrics, and ideal outputs for the business unit.; Partner closely with the Head of Global Pre-Sales to define organisational design and execution strategy, and actively contribute to end-of-year planning.; Package team performance data into executive-ready narratives - proactively surfacing risks, gaps, and opportunities so senior leaders are never caught off guard.; Constantly drive transformation initiatives across process, structure, and tooling, building feedback loops to identify and address systemic issues before they compound.; Hold the team - including Team Leads - to a high and consistent standard, taking a long-term view on the profitability and scalability of the function.; Serve as a trusted thought partner to senior sales leaders, automatically included in QBRs, business unit meetings, and relevant senior stakeholder forums.; Build productive, trust-based partnerships with cross-functional leaders across Enablement, Sales, RevOps, and beyond - acting as a recognised escalation point and go-to collaborator.; Set the example for executive communication across the team and directly coach Managers on how to communicate with clarity, focus, and authority.; Own the talent strategy for the unit: hiring plans, career paths, promotion frameworks, role design, and job descriptions.; Develop and grow people managers - coaching Team Leads to become strong, independent leaders in their own right - while nurturing a warm but demanding culture across all layers of the team.; Leverage your network to bring in top talent and drive a high-performing, loyal culture built on strong values: high expectations, accountability, diversity, and retention.; Be selectively involved in high-impact client engagements, representing the pre-sales function credibly with senior internal and external stakeholders.; Anticipate sales needs and potential market shifts, positioning the team to support the broader business in hitting its targets.

Requirements

7+ years of work experience in sales or client success, with a minimum of 3–4 years in people management, including experience managing Team Leads or other managers.; Demonstrated ability to shape organizational strategy and influence cross-functional stakeholders at a senior level.; Experience designing and operationalizing scalable pre-sales or customer success processes across a regional or multi-segment function.; Strong executive communication skills - able to synthesize performance data into clear, actionable narratives for senior leadership.; High aptitude and genuine curiosity; most technical product knowledge is learned on the job given our diverse client base.; Proven ability to develop people managers and build a culture of accountability, coaching, and continuous improvement.; Entrepreneurial mindset with the ability to thrive in a fast-paced, high-growth environment and genuinely make the role your own.; Outstanding oral, written, and presentation skills; effective attention to detail and task prioritization under pressure.; Superior ability to develop rapport and maintain long-term relationships with clients, peers, and cross-functional partners.

Nice to have

Managers of managers experience preferred

Benefits

Performance-based bonus; Equity; Generous benefits program