Senior Revenue Ops

Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. Our Business Strategy & Operations team runs the most critical, strategic, and data-driven projects at Alan. It sits at the intersection of Sales, Product, and Finance, and covers four core areas: sales strategy and planning, sales effectiveness, sales enablement, and business segment leadership. You'll be joining the Sales Effectiveness team, whose mission is to make our sales organization run at its best across France, Belgium, Spain, and Canada. This team is a key lever on one of the company's most watched metrics: our customer acquisition cost.

Responsibilities

Work across the full sales organization, from Account Executives to BDRs, Account Management, and Customer Success Managers; Own effectiveness initiatives end to end, setting the roadmap, designing the solution, building it, driving execution, and managing change; Spend meaningful time in the field to spot gaps in the sales process, then design smarter workflows by eliminating steps and increasing automation; Evaluate new tools and technologies, run tests, and roll out what works; Work mostly with low-code tools (like Zapier or n8n), AI, Salesforce, SQL via Metabase; Shadow, train, measure adoption, and iterate until change sticks

Requirements

At least 5 years of experience in a similar role (RevOps, Sales Ops, or Sales Effectiveness); Strong ownership and project management skills, comfortable running initiatives without hand-holding; Builder mindset and hands-on approach; Confident with change management including shadowing, training, measuring adoption, and iterating; At least intermediate SQL query reading skills; Proven experience with low-code tools and integrations (e.g. Clay, Make, Zapier, or equivalent) to build scalable workflows; Direct hands-on experience in Salesforce and/or Outreach; Ability to build and maintain pipelines that produce actionable insights, with clear business impact; Excellent verbal and written communication skills; Full working proficiency in French and at least advanced level in English; Based in (or willing to relocate to) Paris, Bordeaux, Marseille, Lyon, Annecy, Nantes, Biarritz, Madrid or Barcelona

Nice to have

Ability to write and own SQL queries autonomously

Benefits

Generous equity packages complement your base salary, for permanent contracts only; Flexible office with hybrid setup; Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, Bose noise-canceling headphones; Flexible vacation policy and flexible working hours; Comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only); Generous transit benefit; Learning & Training opportunities with free books and budget to attend and speak at conferences; Personal growth through coaching with a dedicated coach from day one; Extended parental leave for all new parents, for permanent contracts only