Senior Solutions & Professional Services Consultant

This dynamic role is a strategic hybrid, combining the technical ingenuity of a Solutions Consultant with the implementation mastery of a Professional Services Consultant. Your mission is to serve as a trusted advisor for Wrike Japan’s high-value clients, bridging the gap between complex business challenges and transformative digital solutions. By leveraging deep expertise in Wrike’s platform, you will design, demonstrate, and deploy high-impact workflows that maximize ROI and drive long-term organizational success.

Responsibilities

Articulate the value of Wrike’s core workflows (Campaign Management, PPM, Creative Production, etc.) to prospective and existing clients; Partner with Sales to navigate complex scoping, conduct technical discovery, and deliver tailored demos that map Wrike’s capabilities to unique business needs; Lead the full customer journey—from initial design and configuration to rollout and adoption monitoring—ensuring a seamless transition and rapid time-to-value; Collaborate with Product, Marketing, and Engineering teams to influence the product roadmap and develop short-term workarounds for unique client requirements; Act as a workflow expert, coaching junior team members on consulting best practices and technical delivery.

Requirements

B.S. in Computer Engineering, Software Engineering, or equivalent practical experience; 3+ years in Sales/Solutions Engineering and 5+ years in project management or SaaS-based consulting; Deep understanding of Project Portfolio Management (PPM), Client Service Delivery, and Product Lifecycle Management; Experience working with APIs to create integrated ecosystem solutions and automated workflow environments; Formal certification in project management (Agile, PMI, Prince2, or Lean) and a firm grasp of Change Management principles; Exceptional presentation skills with the ability to handle objections and influence executive-level stakeholders.

Nice to have

MBA or relevant Master’s degree; Prior Demo2Win certification or formal sales demonstration training; Previous experience as a Wrike Power User, Administrator, or Consultant; Ability to position Wrike within complex tech stacks, ensuring interoperability with third-party tools; Creative mindset that thrives on 'unsticking' complex processes and designing non-traditional solutions.

Benefits

Growth Opportunities; Life Insurance; Long Term Disability Insurance; EAP; Health Insurance; Corporate Pension Plan; Parental Leave; Volunteer Days; Workers Compensation; Commuter Allowance