Senior Strategic Account Manager, Consumer Lending

Nova Credit is the industry's leading cash flow intelligence platform, enabling businesses to unlock the power of cash flow data in how they operate. As a Senior Strategic Account Manager at Nova Credit, you'll drive the complete lifecycle success of our most strategic consumer lending customers. You'll develop new business opportunities while growing and deepening relationships with our clients—including leading fintechs, credit card issuers and other agile consumer lenders across North America. Taking a highly consultative approach, you'll build deep, trust-based relationships across your portfolio. We're seeking a seasoned individual contributor who can own and accelerate rapid revenue growth through new logo acquisition and expansion within existing customer accounts.

Responsibilities

Drive the complete lifecycle success of Nova Credit's most strategic consumer lending customers; Develop new business opportunities while growing and deepening relationships with leading fintechs, credit card issuers and other agile consumer lenders; Build deep, trust-based relationships across your portfolio; Own and accelerate rapid revenue growth through new logo acquisition and expansion; Meet consumer lending prospects and customers and define account plans focused on rapid scaling; Learn about the consumer lending market landscape and identify potential new business opportunities; Master the full Nova Credit product suite focusing on consumer lending use cases; Establish external relationships, drive the pre-sales process, lead Quarterly Business Reviews (QBRs) / Executive Steering Committees, and interface with C-suite executives; Lead targeted business development activities to generate new pipeline; Use data analytics to understand customer acquisition patterns, portfolio performance, and usage optimization; Develop compelling strategic narratives and presentations for executive audiences; Deliver significant revenue growth through strategic account expansion; Qualify and execute expansion opportunities including up-sells and cross-sells; Close new logo deals through pre-sales activities; Serve as the voice of the consumer lending customer by surfacing feedback and advocating for roadmap priorities; Mentor team members and contribute to best practices

Requirements

8+ years of experience as a Management Consultant, Strategic Partnerships Lead, Enterprise Account Executive, or Enterprise Account Manager; Demonstrated expertise in both account management and business development, with experience identifying and closing new business opportunities alongside expertly managing existing enterprise level financial services relationships; Executive-level communication and strategic synthesis skills: ability to distill complex concepts into strategic narratives for C-suite audiences, with proven storytelling abilities and diplomatic probing skills to uncover true customer needs; experience in structuring problems and delivering executive-ready recommendations; Understanding of consumer lending dynamics including credit risk management, customer acquisition, and regulatory considerations; Exceptional analytical mindset with a structured approach to problem solving and comfort manipulating complex data to identify opportunities and support decision-making; Strong relationship-building skills with ability to establish trust with fintech and issuer stakeholders; Collaborative approach with ability to work effectively across technical and business teams; Hyper-ownership mentality with coachability: strong sense of urgency and accountability, with the ability to manage numerous high-complexity enterprise accounts while receiving feedback constructively and continuously improving

Benefits

Employer-subsidized medical, dental, and vision plans; mental health and wellness benefits; professional development; flexible PTO; tenure rewards; equity grants; relocation support