Senior Therapy Administration Coordinator

As our Senior Therapy Administration Coordinator, you’ll be the heartbeat of our operations, ensuring everything runs smoothly so our therapists can focus on what they do best: delivering exceptional care.

Responsibilities

Strategically schedule appointments and therapy activities to optimise time and resources; Welcome new clients, complete onboarding calls, and ensure they feel safe and valued; Oversee invoicing, service agreements, and therapy plans with precision; Provide day-to-day guidance to our administration team and collaborate with leadership; Generate accurate reports, maintain documentation, and uphold professional standards

Requirements

Experience with practice management software; Knowledge of NDIS administrative requirements or similar funding packages; Strong communication and customer service skills; Confidence using Microsoft Excel, Outlook, and Word; Excellent time management and attention to detail; A proactive mindset and commitment to continuous improvement; Working with Children Check; National Police Check; NDIS Worker Screening; CPR & First Aid

Benefits

Be part of a supportive, values-driven team that celebrates collaboration and growth; Play a pivotal role in shaping client experiences and clinic efficiency; Enjoy a dynamic, fast-paced environment where no two days are the same