Senior Therapy Coordinator

As our Senior Therapy Coordinator, you’ll be the heartbeat of our operations, ensuring everything runs smoothly so our therapists can focus on what they do best: delivering exceptional care.

Responsibilities

Strategically schedule appointments and therapy activities to optimise time and resources; Welcome new clients, complete onboarding calls, and ensure they feel safe and valued; Oversee invoicing, service agreements, and therapy plans with precision; Provide day-to-day guidance to our administration team and collaborate with leadership; Generate accurate reports, maintain documentation, and uphold professional standards

Requirements

Experience with practice management software; Knowledge of NDIS administrative requirements or similar funding packages; Strong communication and customer service skills; Confidence using Microsoft Excel, Outlook, and Word; Excellent time management and attention to detail; A proactive mindset and commitment to continuous improvement; Working with Children Check; National Police Check; NDIS Worker Screening; CPR & First Aid

Benefits

Be part of a supportive, values-driven team that celebrates collaboration and growth; Play a pivotal role in shaping client experiences and clinic efficiency; Enjoy a dynamic, fast-paced environment where no two days are the same