Solutions Engineering Director, Associate Program

We are looking for a driven Associate Solutions Engineering Program Director to lead and mentor a team of Associate Solutions Engineers (ASEs) through their technical training journey. This role is ideal for someone with a passion for technical education, program management, and a keen ability to foster career growth in others.

Responsibilities

Oversee the daily activities of the ASE training program, ensuring ASEs are meeting their learning milestones in areas such as cloud infrastructure, networking, and physical security; Collaborate with Solutions Engineering leaders and trainers to build and refine training content that meets the evolving technical needs of the company; Provide mentorship and career development support to ASEs, fostering a positive learning environment and offering guidance on future career paths; Coordinate hands-on technical projects that allow ASEs to work with Verkada's full product suite, gaining real-world experience in designing and implementing security solutions; Ensure ASEs are progressing in their communication and presentation skills, preparing them to interface with customers and deliver technical solutions; Manage program logistics, including scheduling, cohort management, managing travel, and tracking ASE progress in technical certifications and soft skill development; Facilitate ASE engagement with SE mentors and track the success of those relationships; Regularly report on ASE program performance, identifying areas for growth and improvement

Requirements

5+ years of experience in customer-facing, pre-sales technical roles; Strong understanding of technical domains such as computer networking, cloud architecture, and security infrastructure; Excellent organizational skills and the ability to manage multiple priorities; Strong communication and interpersonal skills with the ability to inspire and guide early-career engineers; Ability to thrive in a fast-paced, dynamic environment with a strong sense of accountability and adaptability; Passion for technology, education, and continuous improvement

Nice to have

Previous experience in technical training or mentorship

Benefits

Healthcare programs that can be tailored to meet personal health and financial well-being needs; Nationwide medical, vision and dental coverage; Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options; Expanded mental health support; Paid parental leave policy & fertility benefits; Paid holidays, firmwide extended holidays, flexible PTO and personal sick time; Professional development stipend; Wellness/fitness benefits; Healthy lunches provided daily; Commuter benefits