Spirit Supervisor

As a Supervisor, you support the management team in growing our company brand. You will support store operations and help build a sales and service culture to deliver best-in-class service and bring to life a distinctive world of adult beverages and more for our customers. Internally, you will be referred to as Supervisor and report to the store management team.

Responsibilities

Serve in a team member capacity to support service team, merchandising and front-end operations, drive sales and deliver key performance metrics (KPMs); Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues; Supervise team members and support their training, including ongoing development to enhance product knowledge and sales skills; Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment; Maintain store safety and cleanliness standards across the store; Perform other duties as assigned

Requirements

1-3 years of experience, 1+ year of proven experience in a supervisory role within a retail setting; Strong interpersonal skills and a team player mindset; Experience resolving customer issues and coaching peers; Familiarity with the point-of-sale systems and inventory management software; Ability to work a flexible schedule as business requires, including evenings and weekends; Must be 21 years of age or older; Ability to walk, bend down repeatedly, and be on feet for 8-10 hours a day; Ability to safely lift, load, and handle cases and pallets; Ability to climb ladders and lift 50 lbs. overhead and repeatedly; May be exposed to various outdoor weather conditions throughout the workday

Nice to have

High school diploma or equivalent

Benefits

Paid Time Off (PTO); Generous store discounts; Health care plans (medical, prescription, dental, vision); 401(k), HSA, FSA, Pre-tax commuter benefits; Disability & life insurance coverage; Paid parental leave; Pet insurance; Critical illness and accident insurance; Discounted home and auto insurance; College tuition assistance; Career development & product training; Consumer classes; & More