Sr. Office Administrator

The successful candidate will provide comprehensive administrative and operational support for our Buffalo office. Due to the nature of this role, this position will be performed primarily onsite in the office. Must be available to work in the office Monday – Friday and provide occasional coverage for office events in the evenings and on the weekends as needed.

Responsibilities

Greet and assist visitors, staff, and vendors with professionalism and warmth, creating a welcoming front-of-house experience; Work independently with minimal supervision, consistently producing high-quality, detail-oriented results; Manage routine and daily responsibilities independently, ensuring consistency and reliability; Provide general administrative and operational support to ensure the office runs smoothly and efficiently; Apply critical thinking to solve problems, anticipate needs, and improve processes; Deliver results in a timely and effective manner, maintaining a strong focus on quality and accountability; Exhibit strong organizational skills to manage multiple tasks, deadlines, and priorities; Provide oversight, planning and support to significant initiatives within the office or firm; May regularly take on support responsibilities within project or construction administration; Coordinate, budget for, and execute external and internal office events with a broad scope; May manage building-related items such as maintenance requests, safety protocols, etc.; Manage incoming and outgoing mail and packages, including USPS, FedEx, UPS, and courier services; Train and mentor new receptionist or office staff to ensure consistent front-of-house service; Support local onboarding efforts for new staff and assist with hospitality services to enhance the employee experience; Identify opportunities to improve office operations and workflows; Represent and enhance the CannonDesign brand through professional or community engagement outside the firm; Draft communications for office leadership and team members using appropriate software and writing skills tailored to various audiences; High level of proficiency in required computer software programs; May assist office leadership and team members in PowerPoint presentations for various audiences; Collaborate with team members and contribute to a supportive, firm-first office culture; Manage confidential information with discretion; Ensure compliance with record retention policy standards; Other duties as assigned

Requirements

Minimum of four years related experience required; Minimum High School Diploma or GED required; Excellent verbal and written communication skills; Strong attention to detail and focus on accuracy with work is a must; Ability to work in highly collaborative and deadline driven environment; Positive, can-do attitude and willingness to dive into projects and tasks; Proficiency in Microsoft Office Suite required; Ability to lift up to 30 pounds; Must be available to work in the office Monday – Friday and provide occasional coverage for office events in the evenings and on the weekends as needed

Nice to have

Associates degree in relevant field preferred; Experience working in a professional services firm preferred

Benefits

Discretionary bonuses; Medical, dental and vision coverage; Flexible spending account options; Voluntary insurances; Paid time off; Flex-time schedules; Remote work options; 401k plan; Employee perk programs