Store Counter Sales

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales associate, you are looked at as the 'face of the retail store' and the go to person as soon as our customers enter our retail stores for all of their automotive needs.

Responsibilities

Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone; Use your parts knowledge to assist other NAPA team members answer questions for customers; Providing outstanding customer care and interactions with everyone who comes into our NAPA Store; Bring customer focus and high energy to our fast-paced stores; Welcome retail customers into our retail stores and engage to provide a positive consumer experience; Use technology (computer), cash register, telephone, and paper catalog system

Requirements

Background and knowledge of automotive parts; Valid Driver's License; Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts; High School Diploma or GED; Technical or Trade school courses or degree; Excellent verbal and written communication skills; Love fast paced retail environments; Great listening skills and empathy for customers

Nice to have

Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership; Experience in a parts store, auction, retail store, auto body/collision; Knowledge of cataloging AND/OR inventory management systems, a plus; Entirely customer-centric (external/internal); ASE Certifications

Benefits

Awesome people and brand; Competitive Pay; Outstanding health benefits and 401K; Stable company. Fortune 200 with a 'family' feel; Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same; Great training, and ongoing development with support from multiple leaders/your team; Health Insurance: Comprehensive medical, dental, and vision plans; Retirement Plan: 401(k) with company match; Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave; Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs