Strategic Consultant

Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower is looking for a Strategic Consultant to join our account management team. The primary objective of the role is to maintain our partnerships with key accounts by exceptional customer experiences. As a Strategic Consultant, you will act as a trusted advisor to senior stakeholders within our top-tier, global brand customers. You will drive value realization, lead strategic planning engagements, and partner cross-functionally to ensure our customers achieve their most critical business outcomes.

Responsibilities

Lead executive-level engagements to align product usage with customer business goals, industry trends, and transformation initiatives.; Develop and deliver Strategic Success Plans that drive adoption, maturity, and measurable impact.; Identify and recommend key initiatives that expand customer value and business impact.; Act as the data storyteller - bringing metrics to life through customized use case adoption, white glove service and training.; Collaborate with Account Directors to guide strategic account planning and ensure long-term customer satisfaction and retention.; Translate complex customer data and product insights into compelling business cases and executive narratives.; Identify at-risk scenarios early and drive proactive risk mitigation and renewal strategies.; Leverage industry and customer knowledge to provide best practices and frameworks that guide global brands through digital transformation.; Contribute to the development of reusable strategic assets and customer playbooks.

Requirements

Extensive customer service management background with a proven track record of leading brand relationships, ensuring exceptional client experiences, strengthening brand loyalty, and driving long-term partnership growth.; Demonstrated ability to effectively manage day-to-day client relationships both in-person and virtually, with particular expertise in navigating and optimizing engagement within digital environments; willing and able to travel 15–20% as needed.; A proactive and self-starting attitude with the ability to thrive in a collaborative, fast-paced team environment focused on retention and growth.; Strong analytical thinking with the ability to deliver strategic insights that bring value to clients.; Excellent time management skills with the ability to prioritize tasks and meet deadlines.; Exceptional communication skills including listening, presentation, writing, and speaking.; Willingness to work onsite two days per week.; Bachelor’s degree (BA or BS) required.

Benefits

$30,000 annual bonus, paid quarterly