Strategic Key Account & Partnership Lead, Hong Kong

As a Strategic Key Accounts and Partnership Lead, you will be responsible for driving revenue growth, vaccination uptake, and market access execution across vaccination centres and key healthcare accounts in Hong Kong. You will serve as the primary commercial lead in Hong Kong, operating with a high degree of autonomy in a lean market environment. You will lead key account management, tendering and contracting, while building and activating partnerships across the healthcare ecosystem. This role combines commercial execution with targeted customer engagement, translating strategy into measurable business outcomes. This is a critical role to strengthen Moderna’s presence in Hong Kong and build the foundation for future portfolio expansion.

Responsibilities

Own and deliver commercial/sales targets across assigned accounts and channels; Drive vaccination coverage rates (VCR) and expand access points; Identify and unlock new business opportunities across public and private sectors; Develop and execute key account plans to maximize performance and growth; Contribute to forecasting, demand planning, and revenue tracking for the Hong Kong market; Lead and execute end-to-end tender processes including opportunity identification, qualification, supplier listing, bid submissions, negotiation, and award follow-through; Manage contracting and pricing execution in line with internal governance frameworks; Track tender timelines and ensure timely, competitive, and high-quality submissions; Partner cross-functionally to align on pricing, access strategy, supply, and medical inputs; Build strong, trusted relationships with government and public health institutions, medical societies, procurement bodies, vaccination centers, healthcare professionals, and key influencers; Develop and execute partnerships with primary care and specialist medical societies to drive HCP education, CME programs, and vaccination campaigns; Position Moderna as a trusted partner in vaccination; Generate actionable insights on customer needs, competitive landscape, and policy/healthcare system developments; Segment and prioritize accounts and partners based on business potential and strategic importance; Translate insights into clear account strategies and execution plans; Develop and execute targeted customer engagement and pull-through initiatives across channels; Work closely with Medical, Market Access, Regulatory, Marketing, and Supply teams; Support overall business strategy and target achievement; Provide input into regional strategy and shares best practices across markets

Requirements

Bachelor’s Degree with 10 years of experience in pharmaceuticals, vaccines, and healthcare; Proven experience in key account management and sales delivery; Tendering, contracting, and pricing negotiations; Stakeholder engagement within Hong Kong healthcare system; Strong track record of delivering commercial outcomes; Solid understanding of public and private healthcare landscape in Hong Kong; Strong negotiation, influencing, and relationship-building skills; Ability to work independently in a lean and fast-paced environment; Strong analytical and problem-solving capabilities; Effective collaborator with ability to influence without authority; Proficiency in English (verbal and/or written) required due to global collaboration needs

Nice to have

Experience in vaccines, infectious diseases, and private and public vaccination health programs; Established network within Hong Kong healthcare ecosystem, including key decision-makers and opinion leaders; Ability to operate independently and navigate ambiguity in a lean, high-accountability environment; A desire to make an impact as part of a high-growth, transformational company that is Bold, Relentless, Curious, and Collaborative

Benefits

Competitive healthcare, plus voluntary benefit programs; A holistic approach to well-being with access to fitness, mindfulness, and mental health support; Family building benefits, including fertility, adoption, and surrogacy support; Generous paid time off, including vacation, bank holidays, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown; Savings and investments to help you plan for the future; Location-specific perks and extras