Strategy & Operations Analyst

Pennylane is one of the fastest growing Fintechs in France. We are seeking an exceptional, impact-oriented Strategy & Operations professional who will be instrumental in building these critical capabilities and propelling our electronic invoicing track toward market leadership. The Strategy & Operations role will serve as the critical link between our strategic vision and day-to-day execution, working directly with the General Manager for the track.

Responsibilities

Partner with product leadership to define, prioritize, and implement operational roadmaps aligned with business objectives; Design and establish scalable operational frameworks that support growth; Lead comprehensive analyses to identify market opportunities, operational inefficiencies, and growth levers; Develop actionable insights and recommendations based on quantitative and qualitative research; Spearhead strategic initiatives and pilot programs from ideation through implementation and measurement; Identify and manage complex, cross-functional projects with multiple stakeholders and competing priorities; Serve as the operational nexus between the track and horizontal teams including care, sales, and other product teams impacted by the electronic invoicing reform; Facilitate effective collaboration and alignment across organizational boundaries; Own the OKR process for the track, ensuring clarity of objectives and accountability for results; Design and implement robust tracking mechanisms to monitor performance against key metrics; Proactively identify performance gaps and develop action plans to address them

Requirements

5+ years of experience in Strategy & Operations or a related field, with a strong record of scaling business operations in dynamic environments; Proven track record of translating strategic initiatives into executable operational plans and projects, delivering measurable business impact; Proficiency in SQL (or willingness to learn) and modern data analysis tools to drive decision-making independently; Strategic vision: ability to connect business objectives with operational requirements while maintaining focus on long-term goals; Analytical excellence: skilled at distilling complex data into actionable insights that drive business outcomes; Project management rigor: experience leading cross-functional initiatives from conception to implementation; Communication and influence: exceptional ability to articulate complex concepts clearly and persuade diverse stakeholders; Problem-solving orientation: demonstrated ability to identify root causes and develop innovative, practical solutions; Fluent in both French and English; Energized by an ever-shifting work environment; Highly collaborative; Sufficiently experienced to prioritize business-led actions

Benefits

25 vacation days paid by Pennylane; Competitive compensation package; Company shares; Budget to turn your home into a more comfortable workspace; Monthly allowance to work from a coworking space; Access to 8000 fitness spaces in Europe via Gymlib; Access to Busuu to learn English or French; Latest Apple equipment; Remote work from your country of residence in Europe within a maximum time difference of two hours from CET, depending on teams and requirements; Company events such as Tech Days and annual seminar; French contract perks: 6 to 12 RTT, 5 weeks PTOs, lunch credits (Swile), Alan Blue healthcare cover, and regular events in cities where Pennylaners are mostly present