Technical Learning & Development Manager

This is an onsite position to lead the evolution of technical training across North America, building the capabilities of the service organization and helping field teams develop the skills needed to support cutting-edge food processing technologies. Travel up to 30% is required.

Responsibilities

Develop and execute a technical training strategy aligned with business objectives and the Next Gen vision; Identify skill gaps and create learning roadmaps; Establish KPIs that measure learning effectiveness and business impact; Manage multiple training initiatives and projects across the organization; Design engaging learning programs including instructor-led training, e-learning, virtual learning, simulations, and blended solutions; Create structured learning paths that accelerate employee development and technical proficiency; Partner with subject matter experts to transform technical knowledge into training experiences; Deliver training when needed and serve as a visible learning champion; Collaborate with leaders, managers, product experts, and service teams to identify capability needs; Act as a trusted advisor on workforce development and performance improvement; Build partnerships with external training vendors and certification organizations; Leverage data, assessments, and learner feedback to enhance training effectiveness; Use learning systems and skills matrices to identify future capability needs; Champion a culture of continuous learning, innovation, and operational excellence

Requirements

Bachelor's degree in Learning & Development, Education, Engineering, or a related field; Experience leading technical training, workforce development, or learning enablement programs; Strong project management and stakeholder engagement skills; Experience developing and implementing learning programs and training strategies; Experience using Learning Management Systems (LMS) and learning technologies; Exceptional communication, facilitation, and presentation skills; A proactive, hands-on mindset with a passion for helping others grow

Nice to have

Master's degree in a related discipline; Professional certifications in instructional design, training, project management, or similar fields; Experience supporting technical, engineering, manufacturing, or field service environments; Experience working with Field Service Technicians and technical service organizations

Benefits

Day-one benefits; Medical, dental, and vision coverage; Life insurance; Short- and long-term disability coverage; Family leave benefits; 401(k) with company match; Career growth and development opportunities; A collaborative and globally connected culture