Technology Analyst - PMO (UK Remote)

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world: Turnitin Feedback Studio, Clarity, Originality, Gradescope, ExamSoft, Similarity, and iThenticate. Protecting the value of an authentic education is at the heart of who we are.

Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.

Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.

Help Engineering Teams Work Smarter, Plan Better, and Deliver Faster

Do you enjoy turning complex delivery data into meaningful insights?

Love improving how teams plan, prioritize, and execute work?

Get excited about dashboards, workflows, metrics, tooling, and helping organizations operate more effectively at scale?

We’re looking for a Technology Analyst – PMO to help evolve how Engineering plans, tracks, measures, and delivers work across a fast-moving SaaS engineering organization.

This is not a traditional “status reporting PMO” role.

You’ll operate at the intersection of

You’ll partner directly with Engineering and Product leaders to improve visibility, streamline workflows, define meaningful metrics, and help create scalable ways of working that support high-performing teams.

If you enjoy combining data, systems thinking, and operational problem solving — this role was built for you.

Delivery Metrics & Operational Intelligence

You’ll help define how Engineering measures effectiveness and delivery health.

You’ll work on

Most importantly, you’ll turn operational data into insights leaders can actually use.

Improve Engineering Tooling & Data Quality

We rely heavily on the Atlassian ecosystem and related delivery tooling to support Engineering operations and planning.

You’ll help

You’ll partner closely with IT, Product, and Engineering teams to reduce friction and improve operational clarity.

Additional Skills We’d Love

No specific degree required — we value practical experience, analytical thinking, curiosity, and the ability to improve how organizations operate.

Accountability

You take ownership, follow through, and help teams stay aligned on outcomes.

Resourcefulness

You find solutions, simplify complexity, and improve how work gets done — even when constraints exist.

Collaboration & Influence

You communicate clearly, build relationships easily, and can align teams without relying on authority.

Change Leadership

You’re comfortable helping teams evolve processes, tools, and ways of working in dynamic environments.

Why This Role Is Exciting

This is an opportunity to help shape how Engineering planning and operational governance evolves in a modern SaaS organization.

You’ll work directly with Engineering leadership, influence strategic planning conversations, improve operational visibility at scale, and help create smarter, more data-driven ways of working across the organization.

You won’t just track delivery — you’ll help improve it.

If This Sounds Like You…

If you enjoy combining analytics, systems thinking, tooling, and operational improvement to help Engineering organizations perform at their best — we’d love to talk to you.

Responsibilities

Engineering delivery; Operational analytics; Planning strategy; Tool optimization; Process improvement; Executive reporting; Are teams realistically aligned to delivery goals?; Where are delivery risks emerging?; What dependencies could impact execution?; How predictable is delivery performance?; Where are bottlenecks slowing teams down?; Analyzing demand, capacity, and delivery forecasts; Supporting prioritization discussions; Identifying portfolio-level risks and dependencies; Providing delivery insights that improve decision-making; Throughput and predictability metrics; Delivery health reporting; Cycle time and flow analysis; Portfolio dashboards; Executive reporting and operational storytelling; Improve Jira and Confluence workflows; Standardize data structures and reporting models; Improve dashboard consistency and visibility; Support governance and documentation practices; Align tooling with how Engineering teams actually work; Work intake processes; Planning cadences; Reporting practices; Portfolio governance; Delivery visibility

Requirements

PMO or Portfolio Operations; Engineering Operations; Technical Program Support; Delivery Analytics; Agile Planning & Reporting; SaaS or software engineering environments; Jira; Jira Product Discovery; Confluence; Jellyfish; CI/CD and DevOps tooling; Google Workspace; Data analysis and visualization; Dashboard development; Executive presentation development; Workflow/process optimization; Cross-functional facilitation; Portfolio and roadmap reporting

Benefits

Customer Centric: Our mission is focused on improving learning outcomes, we do this by putting educators and learners at the center of everything we do.; Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe.; Integrity: Integrity is the heartbeat of Turnitin—it is the core of our products, the way we treat each other, and how we work with our customers and vendors.; Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it’s hard.; One Team: We strive to break down silos, collaborate effectively, and celebrate each others' successes.; Global Mindset: We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world.; Remote First Culture; Health Care Coverage*; Education Reimbursement*; Competitive Paid Time Off; Self-Care Days; National Holidays*; 2 Founder Days + Juneteenth Observed; Paid Volunteer Time*; Charitable contribution match*; Monthly Wellness or Home Office Reimbursement/*; Access to Modern Health (mental health platform); Parental Leave*; Retirement Plan with match/contribution*