Telesales Executive

We are looking for an enthusiastic and target-oriented Telesales Executive to join our team in Gurgaon. The ideal candidate should have good communication skills, a positive attitude, and the ability to convert leads into successful business opportunities through effective calling and follow-ups.

Responsibilities

Make outbound calls to prospective customers and generate business opportunities; Understand customer requirements and explain products/services effectively; Follow up with leads through calls, WhatsApp, and emails; Maintain regular communication with existing and potential customers; Identify customer needs and provide suitable solutions; Achieve monthly and quarterly sales targets; Maintain accurate records of calls, leads, follow-ups, and conversions in the CRM; Coordinate with the sales and internal teams for smooth lead conversion; Handle customer queries and objections professionally; Prepare regular reports on calling activities, leads, and sales performance

Requirements

1–3 years of experience in Telesales / Inside Sales / Telecalling / Business Development; excellent verbal communication and interpersonal skills; strong convincing and negotiation abilities; target-oriented with a proactive approach; good follow-up and relationship-management skills; comfortable making a high volume of outbound calls; basic knowledge of MS Office and CRM tools; ability to work independently as well as in a team; good communication skills; positive attitude

Nice to have

B2B/B2C sales; IT services; software; technology sales; confident; energetic; comfortable working in a target-driven environment