Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Responsibilities

Deliver exceptional customer experiences; Help customers find the right products and services; Be the go-to tech expert; Use consultative selling skills to meet and exceed sales targets and KPIs; Work closely with team to create a welcoming environment; Empower customers by identifying products and services

Requirements

Passionate about delighting Telstra's customers; Outstanding customer service; Collaborative approach; Great communication skills; Solution-oriented approach; Sales drive; Passion for learning; Resilience and positivity

Nice to have

Customer-facing experience

Benefits

12% Superannuation (if eligible for Variable Remuneration); 30% off Telstra services; Exclusive offers with over 240 brands and partners; 16 weeks paid parental leave; Telstra Extra Day Off; Gender affirmation leave; Cultural Leave; Blood Donor Leave; Ability to purchase up to 4 weeks additional leave; 17,000 learning programs with LinkedIn Learning; Future Ready program; Flexible working hours; Monthly performance rewards; Recognition programs; Inclusive culture