Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Ready to Make a Difference? Join Our Iconic Team at Telstra! At Telstra, we’re more than just a leading telecommunications company—we’re where passion meets purpose. As a Retail Customer Service & Sales Consultant, you’ll have the opportunity to work for an iconic Aussie brand that’s been connecting Australians for generations. You won’t just be a friendly face in-store, you’ll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.

Responsibilities

Help customers find the right products and services; Stay up-to-date with the latest gadgets and services; Use consultative selling skills to meet and exceed sales targets and KPIs; Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals

Requirements

Great Communication Skills; Solution-Oriented Approach; Sales Drive; Passion for Learning; Resilience and Positivity

Nice to have

Previous customer-facing experience

Benefits

30% off Telstra services and exclusive offers with over 240 brands and partners; 16 weeks paid parental leave; Telstra Extra Day Off; Gender affirmation leave; Cultural Leave; Blood Donor Leave; Ability to purchase up to 4 weeks additional leave; Over 17,000 learning programs through LinkedIn Learning; Flexible working hours; Monthly performance rewards and recognition programs; Inclusive culture