Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Responsibilities

Deliver exceptional customer experiences by helping customers find the right products and services; Be the go-to tech expert by staying up-to-date with the latest gadgets and services; Achieve and excel by using consultative selling skills to meet and exceed sales targets and KPIs; Collaborate and contribute by working closely with your team to create a welcoming environment

Requirements

Great communication skills; Solution-oriented approach; Sales drive; Passion for learning; Resilience and positivity

Nice to have

Previous customer-facing experience

Benefits

30% off Telstra services and exclusive offers with over 240 brands and partners; 16 weeks of paid parental leave; Telstra Extra Day Off; Gender affirmation leave; Cultural Leave; Blood Donor Leave; Ability to purchase up to 4 weeks of additional leave; Access to over 17,000 learning programs through LinkedIn Learning; Flexible working hours; Monthly performance rewards and recognition programs; Inclusive culture