Transaction Solutions Manager (TxB)

To analyse and understand an assigned portfolio of existing clients, working as part of a deal team to apply multiple flow solutions within a single solution set for multiple clients in a single location to ensure client and solution satisfaction.

Responsibilities

Analyse and understand an assigned portfolio of existing clients, working as part of a deal team to apply multiple flow solutions within a single solution set for multiple clients in a single location to ensure client and solution satisfaction; Has a detailed understanding of the TxB flow solutions and how to apply them to the client’s contexts; Understands the client need in the context of more than one solution in a single solution set, and at least one solution in another solution set; Review and analyse the client portfolio to identify potential upsell and / or cross-sell opportunities; Acts as the primary contact for on-going client concerns, negotiations and prioritization, ensuring all deal pipeline deadlines are met to enable accurate projections; Communicates with the deal team, and captures commercial terms and mandates on the system; Consult internal product houses, implementation, and client service teams, and investigate how clients access solutions and utilize digital channels to support the remediation process and potential upsell and / or cross-sell opportunities; Check client revenues against sales force plan and close any variance with clients based on projected revenues and conditions; Driving the optimal utilisation of new efficient products and services to drive commercialisation

Requirements

Bachelor of Commerce or related Degree; 5-7 years' experience of the macro landscape for the local market i.e., legislative impacts and triggers; Articulates the TxB value proposition (in one solution) to client clearly and consistently; Demonstrates knowledge and understanding of risk management methodologies, tools, governance structures and regulatory requirements for good management of risk; Articulating Information; Examining Information; Exploring Possibilities; Providing Insights; Resolving Conflict; Product Knowledge; Risk Identification; Risk Management; Challenging Ideas; Convincing People