Undergraduate Course Administrator

Under the day-to-day supervision of the UPBM Administrator & Curriculum Advisor, and with some latitude for independent decision-making, manages all undergraduate courses for the Department of Biology. Interfaces directly with faculty and staff, students and visitors. Helps to create and maintain the standard of customer service in the department. Works directly with central university services such as the Registrar, Event & Classroom Management, IT, Communications and others to negotiate terms for each class and professor’s needs. Acts as a higher-level, primary authority for faculty and students, communicating policy, requirements, and advising those with particular and unique requests.

Responsibilities

Manages all undergraduate courses for the Department of Biology; Interfaces directly with faculty and staff, students and visitors; Communicates policy, requirements, and advises faculty and students; Maintains over 100 lecture, labs, workshops and recitations sections each semester; Coordinates with Registrar and Event & Classroom Management for room assignments and course scheduling; Strategizes registration processes and manages enrollments, waitlists, and sections; Supports faculty with grade collection, grading schemes, Blackboard, and exam logistics; Liaises with Registrar for registration, course descriptions, and deadlines; Manages UPBM Independent Research courses; Facilitates transfer credit requests; Recruits, hires, and schedules teaching assistants; Assists with student employment; Coordinates student events and graduation; Serves as STEM liaison and coordinates STEM department course management

Requirements

Bachelor's degree and 1 year of relevant experience; Or equivalent combination of education and experience; Leadership and excellent organizational skills; Close attention to detail

Nice to have

Advising experience and program management in higher education; Experience with student information systems; Excellent communication and interpersonal skills; Skilled with Microsoft Office software, including Outlook, Word, Excel and PowerPoint; Proficient in database management and reporting software; Familiar and comfortable working on a Macintosh computer; Proficient with Blackboard course applications and various web interfaces and systems; Strong computer skills and a drive to improve skillset with changing needs; High aptitude for problem-solving and communication, ability to take proactive action, and enthusiasm for nurturing connections with colleagues; Ability to prioritize tasks and work well with a multitude of personalities