Vascular Clinical Specialist (Bay Area)

The Clinical Specialist provides support to one or more regional sales teams in the areas of market development, procedural coverage, troubleshooting, education and training, customer service and follow-up.

Responsibilities

Support one or more regional sales teams in market development, procedural coverage, troubleshooting, education and training, customer service and follow-up; Develop and implement regional plans to increase market share and improve quality of service; Establish communication with Regional Sales Manager and Territory Managers; Develop relationships with hospital personnel and identify key decision makers; Meet with existing and potential customers to identify clinical needs and demonstrate Company products; Educate customers on proper clinical use of Company products; Keep customers abreast of product, therapy, and technology developments; Assist in professional education activities and training new employees; Participate in development of Continuing Education Programs; Serve as primary resource for clinical support, procedural case coverage, basic troubleshooting, and follow-up; Report and track product incidents; Respond to customer needs and complaints; Prospect and develop relationships with prospective customers; Secure and renew existing orders; Maintain open communication with customers on programs, promotions, and pricing trends; Develop relationships with physicians, lab staff, lab supervisors, and purchasing personnel; Adhere to Company’s QMS and applicable regulations, standards, and procedures; Ensure other department members follow QMS; Perform other work-related duties as assigned

Requirements

Bachelor’s degree in communications, neuroscience, biology or related discipline, plus additional training and certification in radiology, neuro-interventional technology, or related field with 3+ years’ experience in a hospital setting or in a medical device company, or an equivalent combination of education and experience; Strong clinical, technical, and organizational skills; Ability to function in a busy, demanding, and competitive environment; Strong oral, verbal, written, and interpersonal communication skills; High degree of accuracy and attention to detail; Proficiency with MS Word, Excel, and PowerPoint; Excellent organizational skills with ability to prioritize assignments while handling various projects simultaneously

Nice to have

Sales or marketing background desired

Benefits

competitive compensation package; benefits; sales incentive program