Vascular Clinical Specialist (Los Angeles, CA)

The Clinical Specialist provides support to one or more regional sales teams in the areas of market development, procedural coverage, troubleshooting, education and training, customer service and follow-up. Candidates outside of the Los Angeles metropolitan area will be considered, however, the candidate must reside within the region while in the role. Relocation expenditures will not be provided.

Responsibilities

Develop and implement a regional plan aimed at increasing market share and improving quality of service; Establish a system of communication with Regional Sales Manager and Territory Managers; Develop relationships with hospital personnel; Meet with existing and potential customers to identify clinical needs and demonstrate Company products; Educate existing and potential customers on merits and proper clinical use of Company products; Keep customers abreast of latest product, therapy, and technology developments; Assist in professional education activities sponsored by Penumbra; Assist in training new employees; Participate in development of Continuing Education Programs; Serve as primary resource for clinical support; Report and track all product incidents; Respond to customer needs and complaints; Prospect and develop relationships with prospective customers; Secure and/or renew existing orders; Maintain open communication lines with current and prospective customers; Develop relationships with physicians, lab staff, lab supervisors, and purchasing personnel; Adhere to Company’s Quality Management System and applicable regulations; Perform other work-related duties as assigned

Requirements

Bachelor’s degree in communications, neuroscience, biology or related discipline, plus additional training and certification in radiology, neuro-interventional technology, or related field with 3+ years’ experience in a hospital setting or in a medical device company, or an equivalent combination of education and experience; Strong clinical, technical, and organizational skills; Ability to function in a busy, demanding, and competitive environment; Strong oral, verbal, written, and interpersonal communication skills; High degree of accuracy and attention to detail; Proficiency with MS Word, Excel, and PowerPoint; Excellent organizational skills with ability to prioritize assignments while handling various projects simultaneously

Nice to have

Sales or marketing background

Benefits

Competitive compensation package; benefits and sales incentive program; A collaborative teamwork environment where learning is constant, and performance is rewarded; Opportunity to be part of the team that is revolutionizing the treatment of some of the world's most devastating diseases; Medical, dental, vision, life, AD&D, short and long-term disability insurance; 401(k) with employer match; Paid parental leave; Eleven paid company holidays per year; Minimum of fifteen days of accrued vacation per year; Paid sick time in compliance with applicable law(s)