Customer Service Representative with French

For our Client, we are now looking for a Customer Service Representative (Front Office) with French to join a dynamic team. This is a unique opportunity to work in an international environment where you will have a real impact on shaping the customer experience and building positive relationships within the French-speaking market.

If you have experience in a similar role, speak French at a very good level, and want to have a real impact on the company's reputation and customer satisfaction, apply now and help us build the future of our Customer Service department!

What we expect

• min. 1 year of experience in B2B Customer Service (order management / claims / contact center)
• fluent in English at B2/C1 level
• proficiency at C1 level in one or more of: French 
• customer focus and proven ability to build long-term relationships
• excellent communication skills and problem-solving mindset
• experience with SAP or Salesforce systems (highly welcome)

Employment agency entry number 47

this job offer is intended for people over 18 years of age

What we offer

• stable employment - employment based on a permanent employment contract
• hybrid model - enjoy flexibility with 3 days remote work and 2 days in the office (hybrid work model after a 3-month onboarding period)
• flexible schedule - choose your start time between 7:00 AM and 10:00 AM (8 working hours + 30 min paid break)
• attractive financials - competitive salary, plus a performance-based semi-annual bonus
• real growth potential - dynamic career development and vast opportunities within our newly established company structures.
• benefits package - Private Medical Care, Life Insurance, Sports Card, Lunch Vouchers, co-financing for external trainings/course

                 ...and that’s not all! we have many more exciting perks and surprises waiting for you to discover!