Service Desk Agent with Italian

Service Desk Agent with Italian (Nearly 100% Remote)

Start your journey in the IT world with a Global Leader! Are you looking for a career, not just a job? We are looking for motivated, multilingual individuals to join our technical support team. We pride ourselves on a unique culture that focuses on internal promotion - we hire from the outside for entry-level roles, but we build our Experts and Team Leaders from within.

Oczekujemy

• Language Proficiency: Good written and oral communication skills in English and very Good knowledge of Italian.

• Technical Basics: Fundamental computer user knowledge (MS Office, Windows, basic PC networking).

• Communication Skills: Ability to build empathy with users and communicate technical solutions in a clear, understandable way.

• Problem-Solving Mindset: Analytical and logical thinking with a strong drive to resolve issues effectively.

• Reliability: Excellent time management skills and the ability to work under pressure in a dynamic environment.

• Team Spirit: A flexible approach and the willingness to cooperate within a global, diverse team.

Agencja zatrudnienia – nr wpisu 47

ta oferta pracy przeznaczona jest dla osób powyżej 18 roku życia

Oferujemy

• Career Growth: A unique "Internal First" promotion policy – we recruit externally only for entry-level roles, while Expert and Team Leader positions are filled by promoting our own Service Desk Agents.

• Remote-First Model: Nearly 100% remote work (only one day in the office at the start for onboarding and equipment collection).

• Time to Recharge: 2 paid "happy hours" per month (3 extra days off per year) and an additional day off after using your holiday entitlement.

• Financial Support: Holiday allowance and a referral program bonus.

• Health & Well-being: Private medical care, group life insurance, and a 24/7 Employee Support Program.

• Development: Free e-learning platforms and shared costs for professional training and certifications.

• Flexibility: Workation options and access to the MyBenefit cafeteria system (including sports cards).