System Engineer

Contract of Employment (UoP) or B2B

Your new role 

A PON System Engineer at an advanced mid-level, capable of independently handling administration tasks within xPON environments for telecom operators or ISPs, as well as executing project-related activities. The position requires strong understanding of the active (system-level) aspects of FTTH technology combined with hands-on experience in operational maintenance and configuration work. The engineer must be proficient in diagnosing faults and resolving issues within PON networks. 

What you'll need to succeed 

• Minimum 2-3 years of experience administering xPON systems or participating in PON network expansion/migration projects.
• Experience performing engineering tasks related to network reconfiguration and capacity upgrades.
• Knowledge of service provisioning processes in PON networks.
• Ability to analyze incidents and independently resolve a portion of incoming tickets.
• Understanding of how configuration changes impact delivered services.

• Ability to configure OLT platforms via both GUI and CLI; experience with CPE/ONT provisioning.
• Practical knowledge of TCP/IP, SNMP, service-port, and access network configuration.
• Hands-on experience with VLAN, QinQ, multicast (IPTV).
• Experience handling technical support tickets from both operator-level and end-user perspectives.
• Strong diagnostic skills in PON and IP networks; familiarity with systems such as ServiceNow, JIRA, Remedy.
• Experience performing project tasks such as adding new configurations, OLT reconfiguration, and access network/VLAN adjustments.
• Ability to analyze system logs, alarms, event histories, and use diagnostic tools ranging from basic IP utilities to advanced tools like Wireshark.
• Knowledge of NMS platforms (e.g., Altiplano, NCE, or similar).

• High level of independence in executing engineering tasks within operator or ISP environments.
• Effective communication with internal and external stakeholders, including vendor technical support and Service Desk teams.
• Ability to collaborate directly with the client’s engineering teams during project execution.
• Strong ownership mindset when working with SLA-driven tickets

• Higher education in telecommunications, ICT systems and networks, or IT/system administration.
• Nice-to-have: networking certifications such as Cisco CCNA, Huawei HCIA Datacom, or equivalent.
• English proficiency at B1/B2, enabling independent communication with vendor technical personnel via ticketing systems and direct conversations.

What you need to do now 

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.