Customer Service Representative with German

For our international client – a leading player in the chemical industry – we are looking for a qualified candidate for the position of Customer Service Representative with German.

What we expect from you?

• Solid background in B2B Customer Service, Logistics, or Supply Chain Management, preferably involving import/export procedures.
• Experience within manufacturing or industrial sectors is highly desirable; however, candidates with strong corporate B2B customer support experience are also warmly encouraged to apply.
• Fluency in both German and English (minimum B2/C1 level) is required for seamless daily communication with international clients and stakeholders.
• Readiness for hybrid work in Kraków (2–3 days a week from the office after the onboarding period).
•  Excellent communication skills to effectively interface with clients, suppliers, and internal teams, plus a strong problem-solving mindset.
•  High attention to detail, strong accuracy in administrative duties, and the ability to manage multiple priorities in supply chain logistics.

What you can expect from us?

•  An opportunity to work in an international, fast-growing company with a strong market position.

•  Comprehensive private medical care package.

• Annual/performance-based company bonus program.

•  Opportunity to participate in the company’s Employee Stock Purchase Plan (ESPP).

•  A supportive team culture with opportunities for continuous learning and career development.

Employment agency entry number 47

this job offer is intended for people over 18 years of age