Lead Learning Experience Designer - U.S. (30 hours/week)

Lead Learning Experience Designer role at General Assembly to design, develop, and contextualize high-quality learning programs for enterprise, technical, and professional audiences, with hands-on fluency in AI tools and emerging workplace technologies. Contractor position on a 2 or 3 month term, expected at 30 hours per week when on a project, 100% remote. Unless otherwise noted, remote positions can be performed from approved GA operating countries: United States of America, Canada, United Kingdom, Australia, and Singapore.

Responsibilities

Serve as Lead Learning Experience Designer for GA programs; own the complete client-facing design process from discovery through delivery; partner with sales, product, client success, solutions, and delivery teams to translate client and learner needs into learning solutions; design and develop practical, instructor-led learning experiences; create instructor-led training materials (slides, hands-on labs, case studies, simulations, assessments, facilitator guides, learner workbooks, workplace exercises); design hands-on activities using current workplace and AI tools; curate, contextualize, and update content; design structured learning pathways; ensure learning experiences follow adult learning principles, accessibility, and measurable outcomes; create and own project and program development timelines, deliverables, and resources; onboard and project manage SMEs, instructional designers, assessment specialists, instructors, vendors, contractors, and freelancers; develop instructor enablement materials; collect and analyze data on learning impact; work with translation vendors and localization partners where applicable; contribute to a scalable library of reusable GA learning components

Requirements

5+ years of experience in instructional design, learning experience design, curriculum design, or a related field; significant experience creating instructor-led training content; demonstrated ability to design high-quality learning experiences for enterprise, professional, technical, or workplace audiences; strong experience creating practical, outcome-driven learning materials (slides, facilitator guides, activities, assessments, case studies, labs, simulations, learner resources); experience managing clients, stakeholders, SMEs, instructors, vendors, or cross-functional partners through a content development process; strong understanding of instructional design methodologies (Bloom's Taxonomy, ADDIE, experiential learning, practice-based learning, adult learning principles); ability to design for both technical and non-technical audiences; hands-on fluency with current AI tools; demonstrated experience designing learning experiences related to AI, emerging technology, data, digital transformation, technical skills, or workplace technology adoption; strong working knowledge of AI concepts (generative AI, large language models, prompt engineering, machine learning, AI agents, ethical AI, responsible use, enterprise AI adoption); experience designing practical, hands-on learning activities; experience collaborating with SMEs to translate complex concepts; familiarity with LMS platforms, content management systems, and authoring tools; willingness to flex schedule to join meetings across time zones, particularly in the United States, Europe, the Middle East, and Asia; thrives in fast-paced, dynamic environments; passionate about helping diverse learners build practical, future-facing skills

Nice to have

Technical proficiency in AI, data science, or coding (Python, APIs, TensorFlow, PyTorch, or similar frameworks); experience using GitHub or other technical collaboration tools; experience designing AI training labs, coding exercises, model-building workshops, or real-world AI case studies; familiarity with virtual machines, cloud-based labs, sandbox environments, or technical learning environments; experience integrating AI-driven personalization, adaptive learning, or AI-supported learner practice into course design; experience designing enterprise AI adoption programs, leadership AI programs, role-based AI academies, technical academies, digital transformation programs, or role-based learning journeys; experience creating learning experiences for tools such as ChatGPT, Claude, Gemini, Microsoft Copilot, Perplexity, NotebookLM, Midjourney, or similar platforms