Office Receptionist

At Entertainment Travel Associates , we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.

Job Summary

We are seeking a friendly and organized Office Receptionist to serve as a welcoming first point of contact for customers, visitors, and team members. This role combines front office support, customer service, and administrative responsibilities and is ideal for someone who enjoys helping others and maintaining an organized workplace.

Responsibilities

Welcome customers, visitors, and guests in a friendly and professional manner.; Answer incoming calls and direct them to the appropriate team members.; Respond to routine questions and provide general information.; Assist with scheduling and basic office coordination.; Support customer inquiries and follow-up requests.; Maintain an organized and welcoming reception area.; Assist with routine administrative tasks and paperwork.; Maintain accurate visitor and office information.; Communicate customer and visitor needs to appropriate team members.; Help ensure front office activities run smoothly.; Support general office organization and daily operations.; Participate in ongoing training and professional development.

Requirements

High school diploma or equivalent required.; Strong verbal and written communication skills.; Friendly, professional, and customer-focused attitude.; Excellent organizational and multitasking abilities.; Strong attention to detail.; Positive attitude and willingness to learn.; Reliable, adaptable, and self-motivated.; Ability to handle multiple responsibilities professionally.; Previous receptionist, front desk, customer service, office, retail, or hospitality experience is a plus but not required.

Benefits

Paid training; Career advancement opportunities; Professional development programs; Supportive team environment; Hands-on office and customer service experience; Performance-based growth opportunities; Employee recognition programs; Ongoing mentorship and coaching