Commercial Card Implementation Product Specialist

Blend is a premier AI services provider, committed to co-creating meaningful impact for its clients through the power of data science, AI, technology, and people. With a mission to fuel bold visions, Blend tackles significant challenges by seamlessly aligning human expertise with artificial intelligence. The company is dedicated to unlocking value and fostering innovation for its clients by harnessing world-class people and data-driven strategy. We believe that the power of people and AI can have a meaningful impact on your world, creating more fulfilling work and projects for our people and clients.

Our client, a global leader in digital payments and commercial solutions, is seeking an Implementation Consultant to support North American financial institutions and partners across a suite of commercial payment and expense management solutions. These solutions enable businesses to manage expenses, improve compliance, streamline vendor payments, and gain actionable insights into corporate spending through digital platforms and APIs.

This role is ideal for a technically inclined consultant who thrives in a client support and problem-solving environment, acting as a bridge between business stakeholders and technical teams to ensure seamless delivery and ongoing optimization of commercial payment solutions.

The Details

- Location: Atlanta GA, Birmingham AL, or Charlotte NC preferred;
- Duration: Approximately a 6-month consulting role with potential for extension (must be able to work on Blend’s W2 without requiring employer sponsorship either now or in the future)
- Benefits: We do offer benefits to our full-time consultants, including Health, Vision, Dental, 401K plan, Life Insurance, Employee Assistance Programs, and an incredibly supportive team cheering you on!

Responsibilities

Train with Client's team to learn its commercial card products, VSCE platform, implementation process, workflow tools, and required procedures.; Partner with Commercial Card Sales and business clients through kickoff and ongoing meetings to define program setup requirements, required documentation, and implementation needs.; Perform program setup, data entry, and validation within applicable commercial card applications, and document implementation progress and updates in Client-designated workflow tools.; Validate that required documentation, authorizations, approvals, and implementation inputs are complete and accurate, follow up with Sales when information is incomplete or inaccurate.; Coordinate file specifications, file testing, customer communications, and setup walkthroughs across the Client’s partners and support teams.; Track and drive implementations through completion, independently resolve or escalate implementation issues, and support a smooth transition to Client Services after implementation.

Requirements

High School Diploma or GED required.; 2+ years of commercial card implementation, onboarding, or expense-management platform experience.; 3+ years of client-facing experience in banking or financial services.; Hands-on experience with Visa Spend Clarity (VSCE) and knowledge of commercial card program setup and implementation processes.

Nice to have

Knowledge of the TSYS TS2 processing platform.; Proficiency in Microsoft Office, specifically Excel.; Excellent written and verbal communication skills.