Executive, People & Culture

A breaker of boundaries, the hotel is ideally placed between the mavericks of Chinatown and the makers of the CBD. Today, Duxton Hill is Singapore’s most up-and-coming neighbourhood, featuring barista cafes, world-class eateries and bars, art galleries and independent boutiques. Now Mondrian arrives at the top of that hill.

What do we expect of you?

The Executive, People & Culture is responsible for managing day-to-day HR operations, ensuring compliance with company policies and labour laws, and supporting various HR functions including recruitment, employee relations, and performance management. This role acts as a bridge between employees and management, facilitating a positive work environment and promoting organizational effectiveness.

Performance Management

- Design and implement performance appraisal systems and mid-year reviews.

- Facilitate continuous feedback and development discussions.

- Develop succession planning processes to ensure leadership continuity.

HR Analytics and Reporting

- Use HR metrics and analytics to inform decision-making.

- Prepare regular reports on HR metrics and trends for the executive team.

- Continuously improve HR processes through data-driven insights.

Employee Relations and Compliance

- Manage employee relations issues and provide conflict resolution.

- Ensure compliance with labor laws and regulations.

- Develop and maintain HR policies and procedures.

Culture and Employee Engagement

- Foster a positive, inclusive, and high-performance work culture.

- Develop and implement employee engagement programs to boost morale and productivity.

- Conduct regular surveys and feedback sessions to assess and enhance employee satisfaction.

Talent Acquisition and Retention

- Assist in the recruitment and selection process to attract top talent.

- Develop retention strategies to reduce turnover and retain key employees.

- Implement effective onboarding programs to ensure new hires are integrated successfully.

Qualifications

Education: Bachelor’s degree in Human Resources, Business Administration, or a related field. Master’s degree or HR certification (e.g., SHRM-SCP, IHRP) preferred with minimum of 2 years of HR experience

Requirements

Strong strategic thinking and problem-solving skills.; Excellent leadership and team management abilities.; Exceptional interpersonal and communication skills.; In-depth knowledge of HR best practices and employment laws.; Proven ability to drive cultural change and foster a positive work environment.; Experience with HR software (Timesoft Cloud) and data analytics tools.; Excellent in Microsoft Excel

Benefits

Oversee the development and administration of compensation and benefits programs.; Ensure competitive and fair pay practices.; Manage the administration of employee benefits programs, including health insurance, retirement plans, wellness programs, and other employee benefits.; Ensure accurate and timely processing of benefits enrollments, changes, claims and terminations.; Liaise with benefits vendors and brokers to resolve issues and ensure optimal service delivery.; Conduct benefits orientation and education sessions for employees.; Maintain accurate records and documentation for all compensation and benefits activities.; Serve as a point of contact for employee inquiries regarding compensation and benefits.; Provide support to Assistant Manager, People & Culture on compensation and benefits matters.; Generate reports and conduct data analysis to support decision-making and strategic planning.