Global Manager, Recruiting Operations and Coordination

The Head of Recruiting Coordination joins Harvey's Talent team to lead and scale the recruiting coordination function across the company's global offices. The team's mission is to deliver an exceptional candidate experience while driving operational efficiency throughout the interview lifecycle.

Responsibilities

Lead, mentor, and manage a team of recruiting coordinators across multiple offices, setting standards for candidate experience, interview logistics, and operational excellence; Own internal recruiting programs including interviewer enablement, onboarding for new interviewers, and coordination training; Own Tier 1 operational backlog, including things like creating and closing job requisitions, ATS data upkeep, interview plan maintenance, etc.; Design and implement process improvements within tier one operations that reduce friction for recruiters, hiring managers, and candidates; Partner with Recruiting Operations on ATS architecture, workflow optimization, and data integrity to support hiring at scale; Develop and maintain metrics and dashboards that track coordination team performance, candidate experience, and process efficiency; Serve as an escalation point for scheduling and coordination issues, ensuring a consistently high-quality candidate and interviewer experience

Requirements

5–8+ years of experience in recruiting operations or coordination, with progressive team management responsibility; Demonstrated success building and managing a coordination team in a high-growth, fast-paced environment; Deep expertise in ATS platforms (e.g., Ashby, Greenhouse, Lever) and workflow automation tools; Strong analytical mindset with the ability to use data to drive process improvements and inform stakeholder decisions; Excellent cross-functional communication skills and the ability to influence without authority across recruiting, People Operations, and hiring manager stakeholders