Head of the Building Infrastructure Division

The Organisation for Economic Co-operation and Development ( OECD ) is an international organisation comprised of 38 member countries, that works to build better policies for better lives. Our mission is to promote policies that will improve the economic and social well-being of people around the world. Together with governments, policy makers and citizens, we work on establishing evidence-based international standards, and finding solutions to a range of social, economic and environmental challenges. From improving economic performance and creating jobs to fostering strong education and fighting international tax evasion, we provide a unique forum and knowledge hub for data and analysis, exchange of experiences, best-practice sharing, and advice on public policies and international standard-setting.

THE EXECUTIVE DIRECTORATE (EXD)

The Executive Directorate (EXD) is the steward of OECD resources, on behalf of the Secretary-General. Our focus is on people and their wellbeing; the effective and efficient management of the budget; the safety and security of staff, Delegations, visitors, and of the OECD’s data; maintaining and sustaining physical and digital infrastructure; and enabling the convening power of the OECD through conferences, meetings and events. As well as providing corporate services, functions and management support to our staff and Members, we provide integrated, strategic and expert advice on corporate policies and management issues to the Secretary-General, to Council and to Standing Committees, to which we regularly report on corporate matters. We also provide risk management functions (for management areas under our purview). Ours is a fast-paced environment focused on delivering management excellence across all our functions.

THE CONFERENCE, SECURITY AND INFRASTRUCTURE SERVICE (EXD/CSI)

The Conference, Security and Infrastructure Service (EXD/CSI) delivers essential corporate services that ensure the Organisation’s smooth day-to-day operations. Its services include conference management; translation and interpretation; security and infrastructure maintenance; facility services and the management of safe and sustainable workspaces.

THE POSITION

EXD/CSI is looking for an inspiring and forward-thinking senior leader to take on the role of Head of the Building Infrastructure Division (EXD/CSI/BID) reporting directly to the Head of Service EXD/CSI. This person will manage a diverse team of around 25 staff and a multi-million-euro budget to deliver diverse facilities management services such as the maintenance of owned and leased buildings and office space planning. S/he will be responsible for a strategic approach to the overall facilities management, including innovative approaches to ensure maximisation of the workplace environment, currently covering a combined surface area of approx. 100,000 m² and around 4,000 workstations at the main La Muette and Boulogne sites as well as locations abroad.

Main Responsibilities

Ideal Candidate Profile

Responsibilities

Contribute to the development and implementation of a proactive, strategic approach to facilities management, including a well-defined physical asset management plan, identifying opportunities to deliver long-term cost efficiencies as wel as a forward-looking investment plan, aligned with EXD/CSI strategic priorities.; Ensure that the approach to facilities management is underpinned by an actionable commitment to environmental sustainability, consistent with the Organisation’s broader sustainability objectives subject to available resources.; Translate EXD/CSI strategic objectives into divisional priorities with associated key performance indicators (KPIs) for the delivery of EXD/CSI/BID services, emphasising value for money, risk management and service quality.; Develop and implement a sustainable and forward-looking strategy for outsourced maintenance and facilities services required for the maintenance of buildings, ensuring service integration and operational resilience.; Lead staff in the implementation of change and transformation initiatives, supported by effective change-management strategies, with a view to adapting services, operating models and ways of working, while motivating staff to embrace innovation and continuous improvement.; Finalise and implement a digital strategy for site and asset management that supports evidence-based decision-making and improved operational efficiency in a constrained budget environment.; Support the EXD/CSI Head of Service in strategic engagement with Member countries by preparing and presenting financial and operational analyses related to the building portfolio, including long-term capital investment needs and medium-term planning requirements.; Ensure that the OECD office space is functional by integrating people, place, process and technology into their design.; Establish and continuously update as relevant a service catalogue and Service Level Agreements (SLA) for services provided to clients.; Contribute to the strategic development of a billing framework aiming to ensure fair, transparent and complete cost recovery, pursuant to the cost recovery mechansims set by the Members of the Organisation.; Ensure that health and safety practices are consistent with host country standards and regulations.; Contribute to crisis preparedness, business continuity and emergency response arrangements, supporting organisational resilience.; Participate in all other horizontal activities involving the division.; Support the EXD/CSI Head of Service in building and sustaining a cohesive, high-performing, multicultural and multidisciplinary team, promoting excellence, inclusion and diversity through effective workforce planning, performance management and staff development.; Provide leadership and day-to-day management to divisional teams within the scope of services, fostering a culture of integrity, accountability, collaboration and innovation, in line with the OECD Code of Conduct.; Ensure effective allocation of financial, human and technical resources within the Division, managing the budget and overseeing procurement activities in line with organisational rules and procedures, with a focus on efficiency, risk mitigation and value for money.; Ensure effective and proactive communications to senior management in EXD with a view to providing the necessary inputs for decision-making that reflects a ONE-EXD approach.; Embed a strong client-focused approach across EXD/CSI/BID services from design to delivery, balancing service expectations with the role of steward of OECD resources, and managing stakeholder expectations through clear communication.; Actively engage with a vast array of stakeholders, including but not limited to the Staff Association and Employee Resource Groups, early and often, to ensure staff-related considerations are reflected in the development of approaches, strategies and results, subject to available funding.; Co-ordinate divisional service delivery with other EXD services and relevant directorates, contributing to integrated “One-EXD” solutions and addressing cross-cutting operational and strategic issues.

Requirements

An advanced university degree in real estate, facility management, engineering, business administration or similar.; Minimum of ten years’ relevant professional experience, including substantial experience in facilities management, real estate, infrastructure or corporate services environments.; Demonstrated experience translating strategic objectives into operational plans and deliverables, including performance monitoring and reporting.; Proven financial and operational management experience, including budget oversight, procurement, risk mitigation and value-for-money service delivery.; Solid leadership and people-management experience, including the supervision of multidisciplinary teams and outsourced service providers.; Experience working with multiple stakeholders, including senior internal stakeholders, external partners and service providers, in complex, multicultural environments.; Experience with environmental management systems, knowledge of ISO 14001 or similar frameworks would be an asset.; Given the nature of the role, fluency in one of the two OECD official languages (English and French) and working knowledge of the other is required.