Learning and Performance Specialist

GHJ Search and Staffing serves as the recruitment division of GHJ, a prominent national accounting and advisory firm. Our team provides qualified Accounting and Finance professionals on a temporary and permanent basis across a broad range of industries. GHJ’s relationship with our Global Advisory and Accounting Network provides the resources needed to better understand client’s needs, attract a higher caliber of candidates and assess candidate potential.

Responsibilities

Partner with the Manager, Learning & Performance, to execute the firm's learning strategy and annual development priorities; Coordinate all firm learning events, both virtual and in person; Manage training logistics, including scheduling, room setup, technology, materials, registration, attendance, evaluations, and communications; Coordinate external learning, CPE logistics, and professional development opportunities; Partner with department administrators and business leaders to ensure learning needs are met; Partner with the India team on any training administration; Serve as primary administrator for the Learning Management System, currently LC Vista; Create and maintain learning content, assignments, learning paths, and certifications; Troubleshoot user issues and provide LMS support; Maintain accurate employee learning records and reporting based on NASBA standards; Monitor course completion and compliance requirements; Develop reports that provide meaningful insights to leadership or department representatives; Maintain career development resources and competency models; Support facilitation of instructor-led and virtual learning programs; Coordinate onboarding learning experiences for new hires and interns; Track Continuing Professional Education (CPE), licenses, certifications, and credential renewals; Coordinate relationships with external vendors; Schedule facilitators and manage training contracts; Assist in evaluating vendor effectiveness and learning outcomes; Coordinate and launch annual and mid-year performance review cycles alongside the performance team; Support goal setting, performance evaluations, and calibration meetings; Prepare communications, timelines, and employee resources; Maintain performance documentation and system accuracy; Assist managers and employees with performance management questions; Stay informed on emerging trends and best practices in learning, talent development, and performance management

Requirements

Passionate about learning and helping others succeed; Highly organized with exceptional attention to detail; Strong project manager who can balance multiple priorities; Curious and always looking for ways to improve processes; Customer-focused with exceptional relationship-building skills; Comfortable working independently while collaborating across departments; Analytical and able to translate data into actionable insights; Adaptable in a fast-paced professional services environment; Excellent communicator, both written and verbal; Professional, approachable, and committed to delivering exceptional service; Bachelor's degree in Human Resources, Organizational Development, Education, Communications, Industrial-Organizational Psychology, Business, or a related field (or equivalent experience); 2+ years of experience in Learning & Development, Talent Development, Human Resources, Organizational Development, or a related field; Experience administering a Learning Management System (LMS); Experience coordinating learning programs or employee development initiatives; Strong Microsoft Office skills, including Excel, PowerPoint, and Teams

Nice to have

Experience within a public accounting or professional services firm; Knowledge of Continuing Professional Education (CPE) requirements; Experience supporting performance management processes; Experience with LMS and performance management systems; Experience with video editing programs; AI productivity tools (e.g., ChatGPT)