LMS & Training Coordinator

Start an exciting new chapter in your hospitality career at Hickory's Smokehouse - We are thrilled to have been recently crowned the ‘Best Pub Employer’ for 2025 at The Publican Awards! As an LMS & Training Coordinator, you will work within the Operational Training Team and closely with the L&D team to support the co-ordination, planning and management of training and development activity across Hickory's. A central support role, you will provide the information, resources and support our trainers need, giving them the time and freedom to deliver impact in our restaurants and across our wider teams. You will be the first point of contact for all LMS training system enquiries, both internal and external, working from Hickory's HQ in Chester with occasional travel across the estate. Working with the Head of Training, you will compile reports, analysis and tracking information across all training activity, reporting on and analysing training outcomes across every department. Most importantly, you will bring creativity, strong organisational skills, keen attention to detail and outstanding communication to everything you do, using your proficiency in MS Office and working knowledge of LMS platforms to keep our training function running smoothly.

Responsibilities

Coordinate, plan and manage training and development activity across Hickory's within the Operational Training Team and L&D team; provide information, resources and support to trainers; act as first point of contact for all LMS training system enquiries, internal and external; compile reports, analysis and tracking information across all training activity; report on and analyse training outcomes across every department; bring creativity, strong organisational skills, attention to detail and outstanding communication; use MS Office proficiency and LMS knowledge to keep training function running smoothly

Requirements

Creativity; strong organisational skills; keen attention to detail; outstanding communication; proficiency in MS Office; working knowledge of LMS platforms

Benefits

Award-winning training & clear progression opportunities; Christmas Day off; Paid time off for life’s big moments (weddings, first day at school, moving into your first home & more); 25% team discount across Hickory’s (Rising to 50% with loyal service); 24/7 wellbeing support & a culture that truly values work–life balance; Road trips to the Southern States, Europe & UK and stacks of enrichment opportunities; A chance to ‘give a bit back’ with fundraising activities for Cash For Kids; Up to £1000 for you – through the refer a friend scheme