People Operations Associate - Lahore

US Mobile is looking for a People Operations Associate to join our team in Lahore. People Operations is all about the experience people have working at US Mobile. From the moment someone joins the company to the questions, challenges, and milestones they experience throughout their journey, our People Operations team ensures every employee feels supported, informed, and set up for success. This role is ideal for someone who enjoys solving problems, improving processes, collaborating with cross-functional teams, and creating an outstanding employee experience in a fast-paced, high-growth environment.

Responsibilities

Support employee experience and engagement initiatives across the office; Respond to employee queries and provide day-to-day People Operations support; Identify opportunities to improve the employee experience and help implement solutions; Coordinate onboarding activities and support key moments throughout the employee lifecycle; Partner with managers and cross-functional teams to resolve employee concerns effectively; Maintain and improve People Operations processes, trackers, and internal workflows; Ensure employees receive timely updates and clear communication regarding their requests; Assist with administrative and operational People initiatives as needed; Contribute to building a positive, inclusive, and people-first workplace culture

Requirements

Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field; 1–3 years of experience in HR, People Operations, or employee support roles; Strong interpersonal and communication skills; Excellent organizational skills with strong attention to detail; Ability to manage multiple priorities in a fast-paced environment; Comfortable working with spreadsheets, documentation, and internal systems; A proactive mindset with strong problem-solving abilities; Someone who enjoys working with cross-functional teams and putting employees first

Nice to have

Experience in a high-growth startup or technology company; Familiarity with HRIS, ATS, or People Operations tools; Experience improving operational processes or building efficient workflows; Strong analytical skills and comfort working with data and reporting

Benefits

Market-competitive compensation; Flexible working hours; Opportunity to work with a globally distributed team; Fast-paced environment with significant learning and growth opportunities; Employee-focused culture that values ownership, collaboration, and innovation