Account Manager II (German Speaking)

We're looking for a commercially-minded Account Manager to join our Mid-Market Account Management Team at Pleo. In this role, you'll help grow and expand our existing customer base and be part of the Customer Growth & Expansion team as we scale. If you're excited about strategic account management, obsessed with customer outcomes, know how to unlock expansion across complex organisation, you love nurturing relationships, identifying growth levers, proving ROI, and are passionate about spend management, then this is the opportunity for you!

Responsibilities

Identify and close opportunities within your book of business to grow accounts through upsells, new entities, teams, and product capabilities aligned to evolving customer needs; Build deep relationships with key stakeholders to understand their strategic initiatives, and uncover whitespace opportunities; Use MEDDICC (or similar) to rigorously qualify upsell and cross-sell opportunities to ensure forecast accuracy and deal velocity; Showcase new product features, integrations, and advanced workflows that drive stronger adoption and platform value for upsells; Create custom proposals and business cases that quantify value, align with commercial goals, and support customer budgeting cycles; Work across senior finance, procurement, and operations stakeholders to land multi-threaded expansions; Lead commercial conversations ensuring terms reflect the value Pleo delivers; Use customer success stories, usage data, and ROI metrics to proactively pitch new functionality and deepen platform adoption

Requirements

A solid understanding of value-based selling and consultative approach; Skilled in contract negotiations and building business cases linking features to value; Strong understanding of qualification methodologies (e.g., MEDDICC); A passion for solving problems with a solution-oriented approach; Data-driven, goal-oriented, and accurate forecasting ability; Strong commercial acumen and ability to navigate senior stakeholders; A background in SaaS Account Management or Customer Growth with a proven track record of expansion revenue and high net revenue retention; Complete fluency in English and German

Benefits

Your own Pleo card; Lunch on work days (catered meals or lunch allowance based on local office); Comprehensive private healthcare (depending on location: Vitality, Alan or Médis); 25 days of annual leave + public holidays; Hybrid and fully remote working options; Free mental health and well-being support via MyndUp; Paid parental leave