Account Manager - LATAM

Founded in 2010, POP MART is a leading global pop culture and entertainment company. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers. Its portfolio includes beloved IP characters such as THE MONSTERS , TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY. As of the first half of 2026, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms,bringing joy to consumers around the world.

Founded in 2010, POP MART is a leading global pop culture and entertainment company. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers.

Its portfolio includes beloved IP characters such as THE MONSTERS, TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY. As of the first half of 2026, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms, bringing joy to consumers around the world.

Opportunity Overview

We follow an office policy with an expectation of five days per week working onsite. Being together in person helps us collaborate, stay connected, and build a strong team culture. At POP MART, we foster a high-trust environment and trust our employees to make decisions that support both the team and the business.

The LATAM Account Manager is responsible for managing and growing existing wholesale accounts across Latin America while supporting the continued expansion of POP MART’s presence throughout the region.

Based in the U.S. office, this role will work closely with the LATAM Director, LATAM Sales and Operations teams, distributors, and retail partners to drive revenue, strengthen existing partnerships, develop new business opportunities, and support entry into new markets.

This is a customer-facing sales role requiring strong commercial instincts, relationship management, cross-functional coordination, and the ability to operate across multiple countries and business environments.

Career Development

This role provides exposure to both established account management and new-market development across Latin America, with the opportunity to take on increasing account and regional responsibility as the LATAM wholesale business continues to grow.

*The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Physical Requirements

- Must be able to remain in a stationary position (e.g., seated or at a desk) for extended periods while operating a computer or other office equipment.
- Must be able to occasionally lift or move items weighing up to 25 pounds.

Pay Range Details

The base salary range for this position is $80,000 - $100,000 annually. This range is provided in accordance with applicable state and local pay transparency laws and may vary based on geographic location. Individual compensation will be determined based on factors including job-related knowledge, skills, experience, and qualifications. This position may also be eligible to participate in the Company's incentive compensation program.

Responsibilities

Manage and grow assigned wholesale accounts across existing LATAM markets; Drive sales performance against annual, seasonal, and account-specific targets; Develop account-specific growth strategies and sales opportunities; Monitor sales, sell-through, inventory, replenishment, and overall account performance; Maintain accurate forecasts, pipelines, order visibility, and account reporting; Identify and develop opportunities in new countries, channels, and retail partners; Conduct market, retailers, competitive, and commercial research to evaluate new opportunities; Partner closely with LATAM Operations to coordinate customer setup, documentation, ordering, logistics, and launch requirements; Coordinate across internal teams to help remove roadblocks and ensure successful account and market launches; Identify opportunities for strategic launches, exclusives, activations, and brand partnerships; Ensure brand standards, pricing strategy, and distribution guidelines are maintained across assigned accounts; Create and utilize sales tools including presentations, line sheets, assortment recommendations, and business recaps; Act as the commercial liaison between customers and internal teams while ensuring functional ownership remains with the appropriate department; Proactively identify risks, opportunities, and execution gaps and work cross-functionally toward resolution

Requirements

2–4 years of experience in sales, account management, business development, or another customer-facing commercial role; Experience managing and developing customer relationships; Strong presentation, communication, and negotiation skills; Ability to manage multiple accounts, countries, and priorities simultaneously; Strong organizational skills and attention to detail; Proficiency in PowerPoint and Excel; Fluent or professional proficiency in Spanish and English strongly preferred; Ability and willingness to travel regularly throughout Latin America; Commercial and growth-oriented mindset; Strong customer-facing presence; Relationship building and negotiation; New business development; Cross-cultural communication; Account ownership and accountability; Strong follow-through and attention to detail; Collaborative approach to working with Sales and Operations; Ability to operate effectively in a fast-growing and evolving business

Nice to have

Experience in wholesale, retail, toys, collectibles, entertainment, lifestyle, or branded consumer products; Experience working with Latin American distributors and/or major retail accounts; Exposure to international wholesale operations, forecasting, logistics, and account onboarding

Benefits

Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave.; Growth opportunities: on-the-job training, leadership development, and stretch assignments to advance your career.; Career development: opportunities to take on larger responsibilities as POP MART's North America business scales rapidly.