Account Planner

The Planner supports production and customer service activities by coordinating planning processes for assigned accounts. This position serves as a liaison between Webco's contract customers and the Oklahoma Carbon production group, ensuring that customer needs are translated into accurate production plans. Working closely with sales, production, and logistics, the Planner I helps maintain an efficient balance between customer satisfaction and plant optimization. This role is foundational to developing expertise in SAP planning, data analysis, and production coordination while modeling Webco's principles of integrity, trust, and teamwork.

Responsibilities

Assist in planning and coordinating production schedules to fulfill customer orders and forecasts; Communicate regularly with internal departments, subcontractors, and customers to maintain order accuracy and delivery timelines; Support the review and entry of customer forecasts into SAP to ensure alignment with production capabilities; Monitor production progress and flag potential issues that could impact delivery; Assist in analyzing inventory and order data to balance material availability with demand; Maintain accurate documentation in SAP and SharePoint for assigned accounts; Support the Account Planning team in optimizing production runs and resource utilization; Follow established planning methodologies and assist with implementing process improvements; Maintain professionalism and effective communication across all levels of the organization; Demonstrate consistent attendance, organization, and attention to detail

Requirements

High school diploma or equivalent; Basic proficiency in Microsoft Office (Excel, Word, Outlook); Strong organization, communication, and problem-solving abilities; 0–2 years of experience in planning, scheduling, customer service, or related areas; Must be able to work a minimum of 8 hours per day on a regular basis; Requires prolonged sitting and computer work; Requires corrected vision and hearing to normal range; May involve standing or walking up to 2 miles within manufacturing facilities; Must manage multiple tasks in a fast-paced environment

Nice to have

Coursework or degree in Business, Supply Chain, or Operations; Familiarity with SAP or similar ERP systems; Previous work in a manufacturing or production environment