Accounts Receivable Coordinator (FT)

To provide support documentation and invoices for Resort accounts receivable and member accounts, and to address any questions or concerns that may arise during that process. To catalog and maintain billing files in the system.

Responsibilities

Research and provide support documentation on charges incurred by Resort guest and member accounts; Maintain a complete file on all member accounts; Provide timely and accurate billings of all accounts; Handle posting of charges, adjustments, and payments; Maintain a secured file containing all credit card information obtained by members who participate in the auto-pay program; Charge member credit cards on a monthly basis for auto-pay participants between the 25th or next business day; Maintain an ongoing spreadsheet of discounted pre-pay membership program members, updated monthly for the year end audit; Meet with guests, groups, and members as the need arises; Verify the Membership/Village Health Club General Ledger ties to the end of month Membership aging and address discrepancies; Field calls from guests, groups, and members and address their concerns and questions; Cross train in other areas of accounting; Follow up on billings with timely phone calls to verify receipt of invoices; Assist in the collection of past due accounts; Maintain a log of past due membership accounts and determine suspension or cancellation for non-payment; Maintain record of Accounting deadlines and monitor their completion; Assist in the completion of weekly and monthly reports used by Resort departments; Work closely with other departments in resolving guest, group, and member billing concerns; Provide support in day-to-day operations of the Accounting Department; Complete all assignments requested; Maintain open line of communication with supervisor; Other duties as assigned

Requirements

Accounts Receivable and/or Accounting experience is required; Preferred candidate would have minimum of 2 years college experience; Strong computer skills in Excel and Word; Candidate must have proper listening skills; Candidate must be able to maintain patience and professional attitude when dealing with issues that may arise; Candidate must have the ability to comfortably handle confrontation; Candidate must have ability to manage, maintain and hold private highly confidential information; Must be able to sit for long periods of time; Must be capable of lifting or moving documentation boxes weighing up to 50 lbs.; Must be able to pass a background investigation and drug screen as a condition of employment

Nice to have

Previous Abacus knowledge