Aesthetician

The Skin Laundry Aesthetician is responsible for providing innovative laser treatments and exemplary customer care. Our ideal candidate will be able to speak to their selling and consulting skillset, while having a proven track rate in a sales and/or KPI-driven environment. Reliability, high attention to detail, and an outgoing and confident sales approach are amongst the qualities we seek. Experience using CRM databases (such a Zenoti) is a plus.

Responsibilities

Providing innovative laser treatments and exemplary customer care; Customizing no-downtime laser facials treatments and skincare routines based on guest needs; Supporting clinic success by improving efficiency and accuracy amongst all processes and procedures; Assisting with orientation, training, coaching, and developing staff members; Establishing adequate staff to ensure timely patient visits; Establishing and maintaining effective client retention processes; Partnering with clinic team to provide a people-oriented, enjoyable and comfortable workplace of belonging; Respecting and supporting all team members' individuality and providing an inclusive environment; Understanding opportunities and supporting the team to meet personal and clinic goals

Requirements

Must be available to work weekends, with 2 weekdays (Mon-Fri) available; Must be available to work a Monday or a Friday, as well as one additional weekday; Must be available to work during Clinic Operating Hours; Must be able to work a minimum of 1 day per week with ability to flex to 2 and occasional 3rd shift as needed; Must be able to commit to a schedule made 60 days in advance; Sundays may be required for occasional training or if clinic expands operating hours; Reliably commute to home clinic location and periodically travel to other clinics to provide coverage; Requires repetitive movement and standing for long periods; Must be able to walk short distances, lift and carry inventory, and move clinic equipment; Regularly required to reach, crouch, kneel, bend, twist, push, pull, and carry up to 35lbs; Must be able to operate medical devices that provide laser and thermo services, as well as standard office equipment; Specific vision abilities required include close vision, depth perception, color vision, and ability to adjust focus; Required experience: Aesthetician - 1 year; Current State Esthetician License; Certification in laser devices, e.g., LSO, laser hair removal, laser technician; Customer service is #1 priority, must have exceptional communication and problem-solving skills; Current State Advanced Esthetician License; Able to work weekends and 40+ hours per week; Clinically competent, professional, compassionate, functions well with the team, and able to provide safe and therapeutic services; Polished, natural, and professional demeanor; Outgoing personality yet calming presence; Intuitive to the customer's needs; Attention to detail in following company medical standards and protocol; Must prioritize client safety and customer service and be able to make clinical decisions, knowing when to ask for assistance.

Nice to have

2 years of experience in Skin Care/Aesthetics and customer service; Experience using CRM databases (such as Zenoti)

Benefits

Skin Laundry Employee Treatment & Product Discount Program; Extensive Holiday Policy; Initiatives supporting mental health in and out of work; Commitment to growth and development; Speak Up Culture; Inclusive environment