Assistant Store Manager

The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager’s absence and/or when working opposing shifts. The Assistant Manager will be expected to lead the store team members in servicing customers.

Responsibilities

Support Store Manager in sales, customer service, store appearance and store operations; Manage store during Store Manager’s absence; Lead store team members in servicing customers; Supervise customer service levels on retail showroom; Ensure retail sales counter adequately staffed during peak hours; Assist store manager in setting team member goals and coaching/mentoring; Assist in hiring process including recruiting, interviewing, and evaluating candidates; Ensure phone answered per company policy; Process buy online/ship to store, hub and store-to-store transfers, and DC add orders; Handle special orders and outside purchases via electronic ledger; Ensure customer returns/exchanges processed efficiently; Ensure merchandise invoiced before leaving store; Ensure Zipline messages communicated and merchandising tasks completed; Ensure team members comply with company policies; Perform opening/closing duties including day end procedures, deposits, security, and building lockup; Assist store manager in maintaining store building, parking lot, signage, equipment, and delivery vehicles; Perform all other duties as assigned

Requirements

Sales Specialist Training; Assistant Manager Certification; RSS Certification

Nice to have

Bilingual candidates encouraged to apply; Certified Parts Professional Certification; ASE Certification; Fluency in multiple languages (Spanish is highly desired)

Benefits

Competitive Wages & Paid Time Off; Stock Purchase Plan & 401k with Employer Contributions Starting Day One; Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA); Team Member Health/Wellbeing Programs; Tuition Educational Assistance Programs; Opportunities for Career Growth; Additional compensation includes annual/quarterly performance or premiums