Assistant Store Manager

The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager’s absence and/or when working opposing shifts. The Assistant Manager will be expected to lead the store team members in servicing customers.

Responsibilities

Support Store Manager in sales, customer service, store appearance and store operations; Manage the store during the Store Manager’s absence and/or when working opposing shifts; Lead store team members in servicing customers; Supervise customer service levels on the retail showroom; Ensure retail sales counter is adequately staffed during peak retail business hours; Assist store manager in setting team member goals, providing feedback, coaching/mentoring, and ensuring training is current; Assist in hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates; Ensure buy online/ship to store, hub and store to store transfers, and DC add orders are processed timely; Ensure retail customer returns and exchanges are processed efficiently and refunds issued accurately; Ensure merchandise is invoiced before product leaves the store; Ensure Zipline messages are communicated and Image Maker/merchandising tasks completed; Ensure team members comply with company policies and work schedules; Perform store opening/closing duties including day end procedures, deposits, security; Assist store manager in maintaining store building, parking lot, signage, lighting, equipment, and delivery vehicles; All other duties as assigned

Requirements

Sales Specialist Training; Assistant Manager Certification; RSS Certification

Nice to have

Certified Parts Professional Certification; ASE Certification; Fluency in multiple languages (Spanish is highly desired); Bilingual candidates encouraged to apply

Benefits

Paid Time Off; Stock Purchase Plan; 401k with Employer Contributions Starting Day One; Medical, Dental, & Vision Insurance; Optional Flexible Spending Account (FSA); Team Member Health/Wellbeing Programs; Tuition Educational Assistance Programs; Opportunities for Career Growth