Assistant Store Manager

The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager’s absence and/or when working opposing shifts. The Assistant Manager will be expected to lead the store team members in servicing customers.

Responsibilities

Lead store team members in providing excellent customer service; Supervise customer service levels and team member execution on customer service programs; Assist store manager with staffing the retail sales counter; Assist in hiring process and team member training; Ensure buy online/ship to store, hub, store to store transfers, and DC add orders are processed timely; Ensure retail customer returns and exchanges are processed efficiently; Ensure merchandise is invoiced before leaving the store; Perform store opening/closing duties; Assist store manager in maintaining the store building and equipment

Requirements

Sales Specialist Training; Assistant Manager Certification; RSS Certification

Nice to have

Certified Parts Professional Certification; ASE Certification; Fluency in multiple languages (Spanish highly desired)

Benefits

Competitive Wages & Paid Time Off; Stock Purchase Plan & 401k with Employer Contributions Starting Day One; Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA); Team Member Health/Wellbeing Programs; Tuition Educational Assistance Programs; Opportunities for Career Growth