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Assistant Store Manager

O'Reilly Auto Parts Hendersonville, United States
Full-time On-site work

Publication date: 01/09/2026

The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager’s absence and/or when working opposing shifts.

Responsibilities

Lead store team members in providing excellent customer service; Supervise customer service levels on retail showroom; Ensure retail sales counter is adequately staffed during peak hours; Assist store manager in setting team member goals and coaching; Assist in hiring process by recruiting and interviewing; Ensure telephone answered per company policy; Ensure online/ship to store and transfers processed timely; Utilize outside purchase order ledger for special orders; Ensure returns/exchanges processed efficiently; Ensure merchandise invoiced before leaving store; Ensure Zipline messages and Image Maker tasks completed; Ensure team members comply with company policies; Perform store opening/closing duties; Assist store manager in maintaining store building and equipment; All other duties as assigned

Requirements

Sales Specialist Training; Assistant Manager Certification; RSS Certification

Nice to have

Certified Parts Professional Certification; ASE Certification; Fluency in multiple languages (Spanish is highly desired); Bilingual candidates encouraged to apply

Benefits

Competitive Wages & Paid Time Off; Stock Purchase Plan & 401k with Employer Contributions Starting Day One; Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA); Team Member Health/Wellbeing Programs; Tuition Educational Assistance Programs; Opportunities for Career Growth
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