Automotive Parts Counter Associate

Berlin City Kia is actively hiring an Experienced Automotive Parts Counter Advisor to join our dealership team in Williston, Vermont. We are looking for a knowledgeable, customer-focused parts professional who can accurately identify parts, support Service Technicians, and deliver prompt, dependable service to retail and wholesale customers.

Responsibilities

Assist retail and wholesale customers in identifying and purchasing the correct automotive parts and accessories; Support Service Technicians by accurately identifying and sourcing parts needed for vehicle repairs; Use electronic parts catalogs and dealership systems to research parts, pricing, and availability; Provide accurate estimates, delivery timelines, and order-status updates; Recommend related parts, accessories, and available specials when appropriate; Pull and verify parts from inventory to ensure order accuracy; Place special orders for parts that are not currently in stock; Prepare orders for shipment, delivery, or customer pickup; Process retail and wholesale parts transactions accurately; Maintain clear documentation and follow up on open or backordered parts; Build strong relationships with customers, technicians, vendors, and other dealership departments; Help maintain an organized, efficient, and customer-focused parts department; Stay current on product updates, manufacturer information, and dealership procedures

Requirements

Must be at least 18 years of age; Previous automotive parts counter experience; Ability to successfully complete all pre-employment requirements; Authorization to work in the United States

Nice to have

Previous automotive parts experience, preferably in a dealership environment

Benefits

Competitive pay starting at $25.00 per hour with commission potential; Flexible scheduling; Paid time off that accrues from your first day; Medical, dental, vision, life, and disability insurance; 401(k) with employer contribution; Health and wellness reimbursement of up to $75 per month; Employee discounts; Recognition programs that reward outstanding performance; Supportive, team-oriented work environment